Frequently Asked Questions

Who is Payal Kumar?

Payal Kumar is a Counselling Psychologist with over 15 years of experience, registered with the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS). She works with adults, couples, families, children and adolescents from diverse cultural and social backgrounds.

Where is Silver Linings Therapy Practice based?

Payal sees clients at two clinics in South London:

• Thurleigh Road GP Practice, 88A Thurleigh Road, London SW12 8TT (Wednesdays and Thursdays, 6:30–8:30 PM)
• The Awareness Centre, 41 Abbeville Road, London SW4 9JX (Mondays, 8:00 AM–12:00 Noon)

Does Payal offer online therapy?

Yes. Individual therapy sessions are available face-to-face or via video call (Whatsapp/FaceTime), both priced at £130 per 50-minute session.

What issues does Payal work with?

Low mood and depression, post-natal depression, OCD and perfectionism, anxiety and panic, social anxiety, relationship difficulties, workplace difficulties, low self-confidence, long-term health conditions, bereavement, and life transitions such as parenthood, divorce, redundancy, or cultural transitions.

What therapy approaches does Payal use?

Payal draws on five main approaches depending on the client’s needs: Cognitive Behavioural Therapy (CBT), Systemic Therapy, Solution Focused Therapy, Acceptance and Commitment Therapy (ACT), and Compassion Focused Therapy.

How much does a therapy session cost?

• Individual Therapy (face-to-face or video call): £130 per 50-minute session
• Couples Therapy: £170 per 50-minute session
• Clinical Supervision (for trainees): £90 per 50-minute session
• Initial telephone consultation: free (15–20 minutes)

Does Payal accept health insurance?

Yes. She is a registered provider with BUPA, BUPA International, AXA, Cigna, Prudential Vitality Health, Aviva, Simply Health, and WPA. Contact her by email to check your specific policy and be guided through the process.

How do I book an appointment?

Call 07508 058344 or email payal@silverliningstherapy.co.uk to arrange a free 15–20 minute initial telephone consultation.

Does Payal work with couples?

Yes, couples therapy is offered at £170 per 50-minute session.

Does Payal work with children and adolescents?

Yes. Alongside adults and couples, Payal works with families, children and adolescents from diverse cultural and social backgrounds.

What are Payal’s qualifications?

Payal is registered with the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS) as a Counselling Psychologist.